70-20-10 is a formula that describes how someone learns to do their job.
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The formula, which was developed by Morgan McCall, Robert Eichinger and Michael Lombardo at the Center for Creative Leadership, proposes that on average, 70% of a person's learning at work is internal and experience-based, 20% comes from interacting with fellow employees and 10% is the result of formal training and reading.
In human resources, the 70-20-10 rule is often used to define the ideal balance for how to provide corporate learning and staff development opportunities. 70% of training should take place while on the job, 20% should be conducted informally through mentoring programs and 10% should be conducted formally through training sessions. Although learning management systems (LMSes) have traditionally been used to deliver the 10% portion of the 70-20-10 formula, some systems can now support the 20% by providing employees with the ability to collaborate and the 70% by providing employees with learning opportunities when necessity demands it, a concept called just-in-time training.