Definition

BPaaS (Business Process as a Service)

Business Process as a Service (BPaaS) is a form of business process outsourcing (BPO) that employs a cloud computing service model. 

Whereas the aim of traditional BPO is to reduce labor costs, BPaaS reduces labor count through increased automation, thereby cutting costs in the process. It adheres to cloud computing's traditional monthly pricing schedule.

Types of outsourcing services offered via the BPaaS model include HR functions such as payroll and benefits administration, procurement, advertising, marketing and industry operation processes.

 

Contributor(s): Emma Snider
This was last updated in March 2013
Posted by: Margaret Rouse

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