E-invoicing (or electronic invoicing) is the delivery of bills and related information by an enterprise to its clients using electronic communications, usually the Internet. E-invoicing is also called e-billing, ePayables, and telecommunications billing.
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Numerous companies offer e-invoicing software and services. Common methods of e-invoicing include:
- Billing individual clients by e-mail.
- Customer service providers (CSPs) that allow a business to invoice multiple clients electronically.
- Bank aggregators that allow consumers and businesses to pay bills by Electronic Funds Transfer (EFT).
Increasing acceptance of e-commerce (electronic commerce) by consumers and the business community, as well as growing concern for security and the environment, has accelerated the shift to e-invoicing in recent years. However, despite its security advantages compared with sending bills and checks by regular mail, deep mistrust of e-commerce prevails among some individuals and businesses because of the potential for malicious hacking.