Workforce planning is a set of procedures that an organization can implement to maintain the most efficient employee/management team possible, maximizing profits and ensuring long-term success. Workforce planning falls into two broad categories: operational and strategic.
Operational workforce planning functions on a person-to-person level and streamlines employee-related operations day by day. Examples include:
- Optimizing work schedules and employee hours
- Optimizing the distribution of talent among divisions and departments
- Identifying functional needs and hiring new workers to meet those needs
- Identifying obsolete functions and reassigning workers as necessary
- Ensuring the greatest possible overall worker job satisfaction
Strategic workforce planning deals with broad-based issues that evolve over months and years and can encompass all the aspects of an enterprise. Examples include:
- Forecasting knowledge drain as employees leave the organization
- Forecasting future talent needs
- Determining and evaluating likely future sourcing options
- Implementing an effective workforce analytics strategy
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- The Society of Workforce Planning Professionals (SWPP) facilitates education and networking among workforce planners and managers.