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August 2013, Volume 1, Number 4

Turnaround artist does data mining for dollars

While many finance and IT departments have struggled to form even awkward partnerships, the two cultures reside in harmonious balance in the person of Shyam Desigan. In a 17-year health care and human services career, the India native has demonstrated a knack for exploiting technology to diagnose and cure financial trouble. And like any good chief financial officer (CFO), he drives a hard bargain with IT. In just a year as CFO and vice president of IT at the American Academy of Physician Assistants (AAPA) in Alexandria, Va., Desigan has led data consolidation, data mining and mobility projects designed to set up the organization for a bright, 21st-century future. He also found $2 million in revenue by renegotiating royalty, IT and service contracts while cutting $1 million from operating expenses, nearly erasing a $2.5 million loss. "He's not like any CFO or CIO I've worked with in the past," said Beth Bush, AAPA's senior vice president of member value and research. An energetic people person, Desigan shatters the dull, ...

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