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April 2017, Vol. 5, No. 2

Making Watson-speak elementary: A glossary for users of AI in HR

The arrival of AI in human resources has fostered a raft of new jargon. Here are the phrases most commonly heard when discussing AI in HR circles. Artificial intelligence is the broad term for simulating human intelligence in machines, especially computers. Most of the other terms are AI methods or technologies. Cognitive computing is a close cousin of artificial intelligence, and it's the variant used by IBM's Watson. Text mining (sometimes called text analytics) is analysis of the information in natural language text. It's one of the techniques developers of AI in HR software use to glean talent insights from unstructured data sources such as social media and résumés. Machine learning is a type of AI that gives computers the ability to learn and adapt when exposed to new data. It's the most common approach to AI in HR. Machine learning is similar to data mining in that both attempt to identify patterns in data, but it goes a step further by using new information to change its own behavior and what it communicates to users. The...

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